As AI continues to combine into our workplaces, how will we guarantee we don’t lose what makes us human? Social psychologist Heidi Grant speaks with NiCE’s CX Division president Barry Cooper about why the present period of AI is misunderstood and the way working with this new know-how — as a substitute of in opposition to it — can help you develop each inside and out of doors of your career. (This content material is made doable by NiCE. It nonetheless doesn’t essentially replicate the views of NiCE.)
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