Demonstrates how to make requests by the service portal, and the way to monitor request standing.
This video applies to UI16, the most recent model of the person interface, within the London launch. It might apply to future releases as properly.
UI16 is the default person interface for brand spanking new situations, beginning with the Geneva launch. To get UI16 on upgraded situations, the UI16 plugin should be activated.
Role required: None
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For extra info on requesting objects by the Service Portal, see:
ServiceNow product documentation:
Service Portal: https://docs.servicenow.com/bundle/london-servicenow-platform/page/build/service-portal/concept/c_ServicePortal.html
ServiceNow Training and Certification:
ServiceNow TechBytes Podcast:
For common details about ServiceNow, go to: http://www.servicenow.com/
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